Support & SLAs for intu.dev & IntuCloud

Enterprise support, guaranteed uptime, and professional services when you run intu.dev or IntuCloud in production.

Teams running intu.dev (pipelines as code) or IntuCloud (integrations in minutes) in production need a partner they can rely on. Intuware offers enterprise support, service-level agreements, and professional services so you get dedicated help, guaranteed uptime, and expert guidance when it matters.

What we offer

Dedicated support from the team that builds intu.dev and IntuCloud
Uptime and response-time SLAs tailored to your deployment
Professional services: migrations, custom work, and training
BAA and compliance alignment for healthcare environments

Dedicated Support

Get direct access to the team that builds and maintains intu.dev and IntuCloud. From implementation and best practices to troubleshooting and performance tuning, we help you run pipelines with confidence. Support tiers can include named contacts, response-time targets, and priority escalation so critical issues are resolved fast.

Service-Level Agreements

We offer SLAs that match your operational requirements. Uptime guarantees, incident response times, and maintenance windows are defined in clear terms so you can meet your own commitments to internal or external stakeholders. SLAs are tailored to your deployment model—self-hosted intu.dev, IntuCloud SaaS, or hybrid.

Professional Services

Beyond support, we provide professional services: architecture review, migration from legacy integration platforms (e.g. Mirth), custom connector development, and training. Our team combines deep product knowledge with healthcare interoperability experience so you can accelerate time-to-value and reduce risk.

Ready to get started with Support & SLAs for intu.dev & IntuCloud?